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Get the most out of your address book

We already emphasized myContacts ability to make you ready for a perfect pitch before each business call. The information provided by the app gives you indeed deep insights on the person you are interacting with. How to use these insights?

Add notes that make sense

No need to write down everything you discussed during a call, only meaningful details that could be useful in a next interaction. Try to think as your prospect, what would you like to hear next? Focus on the next steps and on your prospect’s preferences. Is he price sensitive? Is he fond of Italian food – food is a strong incentive for all of us, isn’t it? Where do his main doubts lie? You will be much better prepared to address all his concerns.

Know where your information comes from

It is highly important to know where your information comes from. Most people don’t really like the idea of being stalked. If you are not your prospect’s Facebook friend – which is likely to be the case – you can’t tell him «Oh, I saw on Facebook that it’s your birthday ». You’d better use LinkedIn if you are connected, or Twitter if you follow each other. It can sound simple, but it is easy to forget.

Understand who you are talking to

All the information you have helps you to better understand the personality you interact with. Some people are straight-to-the point and don’t want to spend time chit chatting. Others will love being asked how their children are. The most important is not to have information, it’s to know how to use it. And that’s one of the reasons myContacts was built for: to make information valuable.

myContacts is available on the Play Store!

 

The tool to deliver personalized pitches every time

Most business people spend a substantial amount of time interacting on their phones – we make call, we send emails and text messages… And the more we do, the harder it is to remember the outputs of these interactions.

When it comes to build business relationships, close sales deals or pitch a company, the smallest details can turn out to be great opportunities. Having as much information as possible on one contact increases the quality and the relevance of phone calls, leading to a higher conversion rate of the time spent interacting.

Without a quick reminder of the main characteristics behind a name (COO, his boss thinks your offer is too expensive, prefers to meet in his own office), a sales person can miss a great way to get in touch effectively.

myContacts makes it easier to build personalized relationships since it records your latest interactions and helps you to know exactly whom you are talking to. Contacts can be associated with notes or tags for the user to have immediately in mind important details. The social media synchronization (Facebook, Twitter, LinkedIn, Xing…) also enhances the profiles with meaningful information.

The main point in gathering data from both professional and personal platforms is that both are closely related. During a business call, a nice unrelated remark can be a powerful icebreaker to make everybody feel comfortable. People usually pay more attention when asked about their holidays in Italy than when they feel under the pressure of a sales deal.

Synchronization also helps to keep up-to-date. If data are registered manually on a contact’s profile, it is fixed and can’t be removed or modified other than by correcting it manually once again. Social media information is much more likely to be updated. It is highly important since you are willing to know if, for example, one of your prospects is not working for the same company anymore – it happens.

myContacts is available on the Play Store!

 

Business Development: The importance of timing

Timing importance is often minimized when it comes to sales and business development. Most people who handle those missions are highly busy and lack time. They have so many calls to make, emails to answer and meetings to attend that finding the right time to get in touch with someone can be harder than expected. Our brains are no machine, and we don’t always remember we should call someone at the most appropriate moment.

Though, we all have our up and down times at some points of the day/week. Obviously, it’s impossible to be aware of everybody’s mood at a given moment – even if social media can help. What can be done, however, is to get to know people better to call them when they are more likely to be open to a discussion.

At interact.io, we care a lot about timing. That’s why most of myContacts’ features can help you manage it. You can take timing-related notes for each contact (« Don’t call her on Monday », « He has a 4 hours meeting every Wednesday », « She has more time on Tuesday »). They will remind you wether you should call someone or not when you open the contact profile.

Our interactions tracking also helps you to remember at a glance your past history with your contacts. If you left your prospect alone for the last 3 weeks, (s)he may have found comfort with your competitor. If you call him/her 8 times in 2 days, (s)he may also go for the competition – if not the police. A quick overview of your interactions will help you find the right timing.

The application is available on the Play Store!